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Follow-up & Referrals

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Clients for Life

Pop Quiz:

1. Do you feel that you give outstanding service to your clients?
2. Do you have an objective that they buy not just once from you but many times over their lifetime?


Building your own business

It really is shocking how many sales consultants we run into at dealerships who have 5,10,15 years experience in the business yet still get the bulk of their opportunities from floor traffic.


Boss! That's my customer!

Whose customer is it anyway? The factory and dealership often have very different ideas about who owns the customer but what about salespeople?



We always talk about client follow-up as the key to the next sale. Anticipating client needs before they happen or being top of mind when they do happen, significantly increases your odds of a repeat or referral sale. Here's a good sales story from this week...