Subscribe to Our Newsletter

Sign-up Now

Presentation

Newest Articles Date Posted

Taking A Closer Look - Lessons from the Vision Care Store

Ever notice salespeople and sales processes when you are away from the dealership just being a regular consumer of products and services? Maybe it's because we are in the training business, but we are always hypersensitive to the good and bad in other businesses salespeople and processes.

17/08/2012

Stop selling and start helping

What makes a good sales presentation? Many salespeople get the idea that if they are able to dump everything they know about the product onto the customer they have made a good presentation.

17/08/2012

Service Advisors are (sales) People Too!

Dealership's upper management most often come up through the sales side of the business. It isn't surprising then that sometime we see a lack of appreciation, understanding, and attention to the service advisor role.

17/08/2012

Presentation Overload - Talking our way out of a sale

What makes a good sales presentation? Many salespeople get the idea that if they are able to dump everything they know about the product onto the customer they have made a good presentation.

17/08/2012

Avoiding Sales Objections

We have all heard the sports phrase: “the best defense is a good offence”. It applies equally well when we think of some common objections we get when we ask for the business. Now we are not going to suggest that you adopt that pushy and aggressive tactic of ignoring or bypassing objections.

16/08/2012