Subscribe to Our Newsletter

Sign-up Now

SME# 24 Delivery - Preparation

Featured in:

How do we prepare to make the Delivery special for the customer? 

Learning Objectives:
Participants understand how important the Delivery is to overall customer satisfaction.
Participants learn how the appropriate preparation steps and communication makes the process high service and enjoyable for the customer.

Opening
Suggest to the group: “Today we are going to review our preparation for Delivery procedures. We want to make sure that the experience is special for every customer – and that takes good coordination and communication.”


Preview ends here. More? Download the e-book here for 30 meetings.


Automotivaters is highly recognized and one of the most respected automotive training and consulting companies in Canada. Since 1987, the company has acquired an international client base throughout Canada, the United States, the Philippines, Indonesia, French Polynesia, Malaysia, Thailand, and New Zealand.

See us at: www.automotivaters.com

Copyright © 2008 by ISI/PAL Automotivaters Inc.
Copyright © 2018 by ISI/PAL Automotivaters Inc. If you share this, print it out, or reproduce it in any way, please retain this copyright statement.