Education Centre
Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.
| Newest Articles | Date Posted |
|---|---|
Making "No" the right answerHave you ever noticed how easy it is for people to say No in a shopping situation? It's almost automatic! Of course it is just natural shopping behaviour that comes from their fears. |
07/04/2014 |
Anticipation - Part 2Here's the rest of the story to the one we shared in April last year. Remember this? |
07/04/2014 |
A Practice Culture in your DealershipAs good as we are, we are all subjected to the day to day erosion of skills and effort by interaction with customers. You may have heard us refer to this as the un-training cycle. Even with great skills and a very high closing ratio, more prospects say no than say yes. |
07/04/2014 |
I just need to talk it over with my spouse...I just need to talk it over with my spouse... |
18/04/2013 |
Strategy. Execution. Achievement.Every sales manager has goals. They are usually imposed on us from external sources like the manufacturer, our dealer principal, or general manager. These goals are highly visible, the data is readily available, and we are held responsible if we either hit them or not. |
20/02/2013 |