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Education Centre

Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.

Newest Articles Date Posted

Anticipation - Part 2

Here's the rest of the story to the one we shared in April last year. Remember this?

07/04/2014

A Practice Culture in your Dealership

As good as we are, we are all subjected to the day to day erosion of skills and effort by interaction with customers. You may have heard us refer to this as the un-training cycle. Even with great skills and a very high closing ratio, more prospects say no than say yes.

07/04/2014

I just need to talk it over with my spouse...

I just need to talk it over with my spouse...

18/04/2013

Strategy. Execution. Achievement.

Every sales manager has goals. They are usually imposed on us from external sources like the manufacturer, our dealer principal, or general manager. These goals are highly visible, the data is readily available, and we are held responsible if we either hit them or not.

20/02/2013

Begin with the end in mind Ok but...

Many of us have heard the Stephen Covey quote: "Begin with the end in mind". We actually hope you have read the book it came from: "The 7 Habits of Highly Effective People".

23/01/2013