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SME# 14 Demonstration

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How do we conduct an effective on road experience for the customer? 

Learning Objectives:
Participants understand the procedural aspects of preparing for and conducting the on road experience.
Participants learn best practices pertaining to route, communication during the drive, and comments to test mental ownership.

Suggest to the group: “Today we are going to look at the on road experience.”

Preview ends here. More? Download the e-book here for 30 meetings.

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