SME# 19 Terms To Own - Ask For The Business
How do we transition to getting the figures together once the customer has confirmed that we have the right vehicle?
Participants understand how to respond to the “what’s next” answer from the customer.
Participants learn and practice how to help the customer feel comfortable in the next steps to getting the figures together.
Suggest to the group: “Today, we are going to pick up the sales process at that stage where the customer has confirmed the vehicle is right and we know what’s next.” Remind them of what came before by having up on your whiteboard/flipchart:
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