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SME# 21 Business Office - Turnover

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How do we professionally turnover our customer to the Business Manager? 

Learning Objectives:
Participants understand the specific times within our sales process where the Business Manager is involved.
Participants learn and practice effective turnover language so the customer feels comfortable, a “transfer of trust” occurs, and the Business Manager is provided the best opportunity to solve the customer’s financial needs.

Suggest to the group: “Today we are going to look at how we can work together with the Business Manager(s) to benefit the customer, ourselves, and the business office.”

Preview ends here. More? Download the e-book here for 30 meetings.

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