SME# 21 Business Office - Turnover
How do we professionally turnover our customer to the Business Manager?
Participants understand the specific times within our sales process where the Business Manager is involved.
Participants learn and practice effective turnover language so the customer feels comfortable, a “transfer of trust” occurs, and the Business Manager is provided the best opportunity to solve the customer’s financial needs.
Suggest to the group: “Today we are going to look at how we can work together with the Business Manager(s) to benefit the customer, ourselves, and the business office.”
Preview ends here. More? Download the e-book here for 30 meetings.
Automotivaters is highly recognized and one of the most respected automotive training and consulting companies in Canada. Since 1987, the company has acquired an international client base throughout Canada, the United States, the Philippines, Indonesia, French Polynesia, Malaysia, Thailand, and New Zealand.
See us at: www.automotivaters.com
Copyright © 2008 by ISI/PAL Automotivaters Inc.
Copyright © 2018 by ISI/PAL Automotivaters Inc. If you share this, print it out, or reproduce it in any way, please retain this copyright statement.