Subscribe to Our Newsletter

Sign-up Now

SME# 6 What Came Before?

Featured in:

How do we get things started well when meeting a new customer? 

Learning Objectives:
Participants understand what has already happened BEFORE the customer walks on the lot or into the showroom.
Participants learn and practice appropriate greetings to welcome the customer and begin to provide professional guidance.

Opening
Read out the quote:
Suggest to the group: “Today we are going to look at how we can make a positive first impression when we welcome the customer to the dealership. We are going to work on a smooth transition so they feel comfortable and will accept our professional guidance.”


Preview ends here. More? Download the e-book here for 30 meetings.


Automotivaters is highly recognized and one of the most respected automotive training and consulting companies in Canada. Since 1987, the company has acquired an international client base throughout Canada, the United States, the Philippines, Indonesia, French Polynesia, Malaysia, Thailand, and New Zealand.

See us at: www.automotivaters.com

Copyright © 2008 by ISI/PAL Automotivaters Inc.
Copyright © 2018 by ISI/PAL Automotivaters Inc. If you share this, print it out, or reproduce it in any way, please retain this copyright statement.