Education Centre

Newest Articles	Date Posted
Who's Next? Ask most salespeople: "what makes a good delivery for the customer?" and most will churn out the types of things that are on your delivery or collection checklist: • Good communication for the appointment day and time required	18/05/2016
Ready to buy or ready to shop? Are you still treating walk-in traffic as "shoppers"? You know, nice people looking to get some information at your dealership and a bunch of others.	20/04/2016
Good Times Bad Habits Good Times Bad Habits	08/03/2016
Are you torching your customer database or nurturing it? We get a lot of questions from dealerships who are starting to experience declining effectiveness with their direct marketing for invitation sales, behind the wall sales, or private sale events. When you dig into it a bit you soon find the answer.	04/02/2016
Is your sales process still haunted by the ghost of Christmas past? A recurring theme we have seen all year long is the speed of change in buyer behavior. Almost everyone now does their research online and spends upwards of 11.5 hours on the activity. Customers visit fewer dealerships in person than ever - their short list is very short!	24/12/2015

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