Customize a quote for our team First Name * Last Name * Company * Phone * Email * Your Website Please contact me regarding program customization and pricing for my team. Here's some preliminary information: Our organization is a Single dealership locationDealer group multiple locationsNational sales company multiple markets The specific activities we wish our people were better at are: (check all that apply) Managing an internet strategy that converts more shoppers to owners Creating opportunities through personal prospecting and networking Engaging professionally with the client Professionally "leading" the sales process Moving Service Advisors out of purely "order-taking". Proactively interviewing the clients about their needs. Managing a high perfomance team through training and coaching Asking for the business without seeming "pushy". Dealing effectively with best price inquiries Cross-selling more maintenance and increasing service retention Working well between departments Overcoming objections Getting more production with the right strategy, accountability, and effort Tracking the right things. Managing skill development, activity and effort Everything! We need an overall strategy to improve client service and sales results Submit