Education Centre
Newest Articles | Date Posted |
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UnappliedTime - In the sales department?Sales department? Isn't unapplied time a measurement of service department |
17/08/2012 |
Uh... I think you are leaking closing ratioWhat holds us back from hitting our volume and income objectives? For most salespeople, the difference between where you are and where you would like to be is only a matter of a few points in closing ratio. So where do we "leak" closing ratio? |
17/08/2012 |
Turbulent Times. What are you going to do about it?Many people in sales today are too young to remember a significant economic downturn and so are destined to repeat the common mistakes made in previous recessions. Play the right movie |
17/08/2012 |
To pause or not to pauseMastering the art of pausing can be a powerful tool in the sales process. There is however, a time to pause, and a time not to pause. |
17/08/2012 |
The Most Expensive Training in the World!Ever hear or say this: "my team has experience – they don’t need more training!" Over the years we have seen many automotive dealerships fall into the trap of viewing training or skill development as an event rather than a process. |
17/08/2012 |