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Education Centre

Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.

Newest Articles Date Posted

Lessons from the huddle… increase satisfaction by lowering expectations!

Many dealerships have an unofficial in-house training program designed to pass along the vast experience and knowledge of the veteran salespeople to the new recruits.  This highly effective mentoring program is called “the huddle.” Here, unselfish veterans pass along the keys to success – sales s

08/09/2014

Phones skills are old school... or are they?

 
So we've talked about how the current reality of the highly informed internet shopper has required salespeople to change their daily work plan.

14/07/2014

Building value for the highly informed shopper - Part 4

We have been talking a lot lately about this highly researched shopper - that a typical prospect is now spending 11+ hours of online research before we ever see or hear from them.

21/05/2014

Building value for the highly informed shopper - Part 3

We have talked about how our typical shopper is now spending 11+ hours of online research before we ever see or hear from them.

10/04/2014

7 Bad Sales Habits you need to drop

Do you feel like you’re working as hard as you possibly can to make more sales but somehow you never seem to “close" enough? Maybe you have developed a few bad habits that you might not even be aware of.

Here are seven bad sales habits that you should drop now:

07/04/2014