A must-attend for Service Advisors, Service Managers and Appointment Coordinators.
Give your team the structure to elevate every area of the customer experience while boosting departmental operating profit and top-level CSI.
Our service department services solve only 5 basic customer needs and everybody wants them! Take control of our schedule and stop lighting your own hair on fire. Conceptual selling to fill more needs and increase labour and parts sales!
2 – 3 hour blocks of training mornings or afternoons.
Learn and earn! Training in the morning and apply your new skills in the afternoon!
1 Full Day On Site Includes all Service Management, Service Advisors, Service Reception, Appointment Coord. and Tower Supervisor.
Interactive Instruction, Trainer-led Group Discussion, Practical Skills Exercises.
Great course!
Liked all about it.
I like that we are all involved and able to give feedback and input on what we need help with.
Very useful and looking forward to the next.
Two way communication was excellent
Improving my sales skills and bring me to another level.
The way it motivates and change my objection handling.
Role Play sessions.
The way it motivates and improves.
How to present our service products to the customer.
I was nervous to suggest our major services but not any more!
Get a detailed look at what you'll learn and how this course can benefit you. Dive into the full course syllabus to see the topics covered, key learning objectives, and more!
Practical Skills Days are a fantastic way to take all of the content knowledge from any course and put it to work in the real world.
The practical application of the new skills learned in the course will build the confidence and competence of the team to perform at a higher level with your customers.
These action-packed days use real-life simulation scenarios Online Live Via Zoom or In-Person hands-on demonstrations with your team in their own working environment.
Our trainers will engage the management with their teams to improve coaching skills and strategies and deliver a top-level customer experience.
Contact US
Helpful to me.
Great course / great instructors.
I wish I had this knowledge years ago!
Take the course and apply it!
Strategy. Execution. Achievement.
Strategy. Execution. Achievement.
Strategy. Execution. Achievement.
Automotivaters is more than a training and development company. We work with your teams to implement strategies, build skills, and drive sales performance in all dealership departments.
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