Transitions to Buy Now

In-Person at the Dealership
Duration: 6 Hours
Online Live via Zoom
Duration: 6 Hours
Attendees: Sales Team and Managers

Program Overview

Course Description

Expected Outcomes Upon Execution of Strategies:

  • With the execution of discussed strategies, Sales Consultants and Managers will be able to help customers advance farther through the customer experience to increase closing ratios.
  • Increases in sales volume and long-term profitability.
  • Increase in CSI, customer and staff retention.

Program Structure: Live in Dealership and Online Live

Includes all Sales Consultants, Sales Management, General Managers.

Methods: Interactive Instruction, Trainer-led Group Discussion, Practical Skills Exercises.

Course Elements (Topics and Objectives)

Understanding the Buyer’s Plan

  • Participants will understand the buyer decision process, and why buyers behave as they do.

Leadership: Have a Positive Influence

  • Participants will understand the importance of establishing positive customer-centric leadership to help people accomplish their goals.
  • Participants will understand the importance of taking responsibility for their actions in the market.

Selling Cycle Overview

  • Participants will know where in the process we can go off track and compromise the closing ratio.

Transition Structure

  • Participants will know the most effective strategy for establishing or re-establishing leadership in transitions.

Transition: Introduction to Consultation

  • Participants will understand the importance of building a strong foundation to the sales process.
  • Participants with know the best strategy for overcoming the most common stalls from the Introduction to the Consultation.

Transition: Presentation to Demonstration

  • Participants will be able to quantify how strategic effort makes a financial impact for the company and themselves.

Transition: Demonstration to the BAV (Build Added Value) and Information Review

  • Participants will understand the importance of the BAV and know how to effectively maintain leadership in the transition to the BAV.

Transition: Information Review to Terms to Own

  • Participants will know the steps to transition the customer to the Terms to Own.

Download the Full Course Syllabus

Get a detailed look at what you'll learn and how this course can benefit you. Dive into the full course syllabus to see the topics covered, key learning objectives, and more!

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