Transitions to Buy Now

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In-Person at the Dealership

Duration: 6 Hours

Online Live via Zoom

Duration: 6 Hours

Attendees: Sales Team and Managers

Program Overview

Course Description

Expected Outcomes Upon Execution of Strategies:

With the execution of discussed strategies, Sales Consultants and Managers will be able to help customers advance farther through the customer experience to increase closing ratios.
Increases in sales volume and long-term profitability.
Increase in CSI, customer and staff retention.

Program Structure: Live in Dealership and Online Live

Includes all Sales Consultants, Sales Management, General Managers.

Methods: Interactive Instruction, Trainer-led Group Discussion, Practical Skills Exercises.

Course Elements (Topics and Objectives)

Understanding the Buyer’s Plan

Participants will understand the buyer decision process, and why buyers behave as they do.

Leadership: Have a Positive Influence

Participants will understand the importance of establishing positive customer-centric leadership to help people accomplish their goals.
Participants will understand the importance of taking responsibility for their actions in the market.

Selling Cycle Overview

Participants will know where in the process we can go off track and compromise the closing ratio.

Transition Structure

Participants will know the most effective strategy for establishing or re-establishing leadership in transitions.

Transition: Introduction to Consultation

Participants will understand the importance of building a strong foundation to the sales process.
Participants with know the best strategy for overcoming the most common stalls from the Introduction to the Consultation.

Transition: Presentation to Demonstration

Participants will be able to quantify how strategic effort makes a financial impact for the company and themselves.

Transition: Demonstration to the BAV (Build Added Value) and Information Review

Participants will understand the importance of the BAV and know how to effectively maintain leadership in the transition to the BAV.

Transition: Information Review to Terms to Own

Participants will know the steps to transition the customer to the Terms to Own.

Download the Full Course Syllabus

Get a detailed look at what you'll learn and how this course can benefit you. Dive into the full course syllabus to see the topics covered, key learning objectives, and more!