Education Centre

Newest Articles	Date Posted
UnappliedTime - In the sales department? Sales department? Isn't unapplied time a measurement of service department productivity? Who ever heard of unapplied time in the sales department? Maybe those of us in the sales departments can learn a few lessons from how the service shop operates.	17/08/2012
Uh... I think you are leaking closing ratio What holds us back from hitting our volume and income objectives? For most salespeople, the difference between where you are and where you would like to be is only a matter of a few points in closing ratio. So where do we "leak" closing ratio?	17/08/2012
Turbulent Times. What are you going to do about it? Many people in sales today are too young to remember a significant economic downturn and so are destined to repeat the common mistakes made in previous recessions. Play the right movie	17/08/2012
To pause or not to pause Mastering the art of pausing can be a powerful tool in the sales process. There is however, a time to pause, and a time not to pause.	17/08/2012
The Most Expensive Training in the World! Ever hear or say this: "my team has experience – they don’t need more training!" Over the years we have seen many automotive dealerships fall into the trap of viewing training or skill development as an event rather than a process.	17/08/2012

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